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BSB40215: Certificate IV In Business

BSB40215: Certificate IV in Business Online

Who will benefit from this course?

This course is especially relevant to Supervisors or small business operators who wish to develop their skills across a broad spectrum of business skills including:

  • customer service
  • business resources
  • promoting products and services
  • effective leadership and management
  • recruiting staff

Qualification Information:

Upon successful completion of the Certificate IV in Business you will achieve a nationally accredited and recognised qualification recognizing the skills and knowledge you have obtained.

Units to be completed and learning outcomes:

To achieve this qualification you need to complete 10 units of competency, which is made up of 1 core and 9 elective units, as listed below:

Core Unit

  • BSBWHS401: Implement and monitor WHS policies, procedures & programs to meet legislative requirements

Elective units:

  • BSBCUS401: Coordinate implementation of Customer service strategies
  • BSBCUS402: Address Customer needs
  • BSBCUS403: Implement customer service standards
  • BSBADM409: Coordinate business resources
  • BSBHRM405: Support the recruitment, selection and induction of staff
  • BSBPMG522: Undertake project work
  • BSBMKG413: Promote products and services
  • BSBMKG414: Undertake marketing activities

You can then select one of the units below, to make up your course:

  • BSBLED401: Develop teams and individuals
  • BSBRES401: Analyse and present research information
  • BSBRSK401: Identify and apply risk management processes

Enrolment Information

This course is delivered completely on-line or via correspondence therefore there are no fixed enrolment dates, you enrol and commence your course at a time and place suitable for you. There are no classroom dates and times that you need to factor in to your busy work schedule.Once enrolled you have 12 months to complete your qualification. We envisage it will take much shorter to achieve your qualification; you are in control of when and how you complete this.

Total nominal hours: 250 hoursIt is hard to estimate how long each unit will take as it depends on your previous experience in this area. 25 hours a unit is an average estimate. 

Assessment Pathways - Including Recognition of Prior Learning Assessments require students to apply their knowledge and skills within a fictional or actual work environment. A fictional workplace is provided online to assist with completing some of the assessments to determine underpinning knowledge and skill. 

Types of assessment tasks take the form of:

  • Questionnaires
  • Case Study tasks
  • Portfolio’s
  • Third Party Reports

Assessments are conducted on-line and submitted via the learning management system (LMS) or can be mailed into Connect Training Group for assessment.

Recognition of Prior Learning or current competency (RPL) .If you feel you already have competence in any of the units within this qualification, you can apply to have these skills recognised through the RPL process.Mapping guides and information are provided in all courses as well as on the website. All evidence must accompany the application mapping guides as per Connect Training Group RPL policy which is detailed in the student handbook.Evidence of work experience can be used in your RPL application. A formal interview also forms part of your RPL process. 

Prerequisites including Language Literacy and Numeracy requirementsThere are no formal entry requirements for this course, however you will need:

  • Access to a computer with internet connection
  • Access to a workplace or practice environment
  • Sufficient language, literacy and numeracy skills to complete the course, e.g.:
  • Literacy skills to write, read, interpret and comprehend a variety of information
  • Language skills to provide clear information/instructions and to give receive and interpret information and feedback
  • Numeracy skills to solve routine problems

No matter what your experience, our qualified trainers are here to assist you with any questions you may have or problems you may encounter while undertaking your training.

For further information about this course including enrollment details please click on the "Enquire Now" button below.

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