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Computer Services A (INTRODUCTION)- Online Course

Computer Servicing A

Computer technicians are in high demand. With an increasing number of computers used in both the home and workplace, there is a significant and ever growing demand for people to install, maintain and repair both hardware and software. While many computer courses teach programming, surprisingly few provide the type of training needed to be a competent and effective computer technician. This course provides an introduction to servicing computers. It develops a broad and general understanding of repair and maintenance procedures that can be used at work or home, and in doing so provides a good starting point for anyone seeking a career in computer servicing. Is this course right for me? This course is for you if you are looking to work as an IT technician or an IT support specialist or just want to know how to fix your own computer.


  • The computer workshop.
    • Tools (A basic tool kit, More advanced requirements), Soldering, Workshop layout, Workshop management, Customer relations, etc.
  • Computer and workshop safety.
    • Understanding electricity, Workshop safety procedures, Staff safety, Avoiding computer damage, Circuits, Measuring electricity -current, voltage, resistance, ohm's law, etc.
  • Hardware components.
    • Identifying different hardware components (eg. CPU, ZIF socket, Motherboard, I/O card, Parallel and Serial ports, IDE drive, CMOS, etc).
  • Different Systems & Basic Disassembly.
    • Identifying and removing specific parts from a computer, distinguishing between different types of PC (eg. XT, AT, 386, 486, Pentium etc), disassembly procedure.
  • Peripherals.
    • How to assemble peripherals (eg. mouse, printer, modem) for a computer system
  • System Assembly.
    • Procedure for assembly/installation of main components.
  • Installation of software.
    • Installing different software programs in computers, in accordance with manuals.
  • Computer Maintenance: An Introduction
    • Preventative and routine maintenance procedures.
  • Troubleshooting: An Introduction
    • Determining an error, hard disk problems, viruses, motherboard battery, bugs, other common errors and their remedies, when to call a specialist.

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

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