Certificate II in Retail

Open Colleges is the new name for Cengage Education, and is Australia's oldest and most respected provider of Online and distance education courses. We deliver over 130 online and distance education courses, including an extensive range of nationally recognised Certificates and Diplomas.

Enhance your career in retail.

More Australians work in retail than in any other industry. With consumer spending reaching historical highs, the retail sector is rich in exciting opportunities for those looking to work in, manage or own a retail enterprise.

The Open Colleges Certificate II in Retail course equips aspirants with the knowledge and skills they need to take up employment in retail. You’ll learn the essentials of customer service, stock control, cash flow management and the technologies in use across the field.

The course is useful for those looking to enter the retail business, and those already in it with managerial aspirations.
On completion of your course:

About our NSW VETAB accreditation
About our Nationally Recognised Training accreditationUpon successful completion of this course you will receive a nationally recognised qualification SIR20207 Certificate II in Retail.

Open Colleges is a registered Training Organisation.

Austudy approved
This course is Austudy approved, please apply directly to Centrelink to receive this benefit. Get more information about Financial Assistance programs.

Key areas of learning:

• SIRXCCS001A Apply point-of-sale handling procedures

• SIRXCCS002A Interact with customers

• SIRXCLM001A Organise and maintain work areas

• SIRXCOM001A Communicate in the workplace

• SIRXICT001A Operate retail technology

• SIRXIND001A Work effectively in a retail environment

• SIRXINV001A Perform stock control procedures

• SIRXOHS001A Apply safe working practices

• SIRXRSK001A Minimise theft

• SIRXSLS001A Sell products and services

• SIRXFIN001A Balance point-of-sale terminal

• SIRRFSA001A Apply retail food safety practices

• SIRRMER003A Prepare and display fast food items

• SIRRRPK003A Advise on fast food products

The Open Colleges difference:

• Nationally accredited: This ensures your qualification is recognised by industry around Australia.
• Start today! Open Colleges courses offer you ultimate flexibility. There is no need to attend classes at a campus or wait for an intake or start date. You can start your course whenever it suits you!
• Study from home at your own pace: You can study from home at your own pace. You can a choose to receive your learning materials by mail or online.
• Benefit from 100 years of history: Open Colleges has been delivering distance education to Australians for more than 100 years. Join over 700,000 Australians who have studied with Open Colleges. Unlike many other institutions, we are specialists in distance learning.
• We help you to succeed: Open Colleges provides you with comprehensive support throughout your studies. From access to ‘OpenSpace’ — our online learning portal — to support from experienced tutors, we help you every step of the way.
• Affordable fees: Open Colleges provides you with a range of different payment plan options. You can pay upfront and get a discount on your fees or you can choose to pay by instalment – including weekly, fortnightly and monthly options.
• Articulation opportunities: Once you have completed this course, you may receive credit if you wish to pursue further education.