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Certificate II In Information Technology


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Certificate II in Information Technology


Information Technology continues to expand globally. Many employers are looking to hire extra IT staff during the next year in this very important field. Careers in technology are potentially very lucrative and this is where you begin. This course provides the skills and knowledge for an individual to be competent for a variety of Information Technology positions including Helpdesk and Support and Clerical/Administration roles.

Cert II in Information technology (ICA20105) Course Units
The Cert II in Information technology is comprised of 8 core units, and 4 electives. It is Australia’s nationally recognised and accredited qualification in business, and is designed for those interested in working as help desk, IT support and user support specialist.

During the course of your IT training, you will gain many hours of computer word processing training to solidify your practical office skills and skills in working with MS office. This course has been specifically designed to develop the knowledge and skills required to work safely and effectively within an office environment, providing an opportunity for those with a passion for technology to strive.

This qualification is delivered in partnership with RTO number 91827

Core Units
ICAU2005B Operate computer hardware
BSBCMN106A Follow workplace safety procedures
ICAD2012B Design organisational documents using computing packages
ICAU2006B Operate computer packages
ICAU2013B Integrate commercial computing packages
ICAU2231B Use computer operating system
ICAW2001B Work effectively in an IT environment
ICAW2002B Communicate in the workplace
ICAI2015B Install software applications
Elective
ICAT3025B Run standard diagnostic tests
ICAU2007B Maintain equipment consumables
ICAU3004B Apply OH&S procedures
ICAS2014B Connect hardware peripherals
BSBWOR204B Use business technology