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Certificate IV In Frontline Management

Special offer: receive 6 x 1/2 hour mentoring/coaching sessions from highly experienced management practitioners

Why study at Sustainable Advantage Group Australia?

  • Flexibility. Study online anywhere anytime with 24 x 7 online access with all the information you need to complete your studies 
  • We provide professional advice and good old fashioned service
  • One on one trainer support
  • Our trainers are available to support you as you need it
  • Flexible payment options
  • We want you to learn and achieve great results to enhance your sustainable competitive advantage

We are proud to help Australian business owners, entrepreneurs, managers and career focused people to gain a new understanding of the essentials of business management and develop a skill set that will be effective throughout your business career.

The Certificate IV in Frontline Management provides new managers and supervisors with the tools to develop management and team leadership skills, that support effective leadership in a fast changing and competitive workplace. It focuses on team leadership skills for managing people and performance, delegating and resolving conflict, promoting effectiveness and continuous improvement, maintaining a safe workplace and implementing sustainable work practices. 

Who is this qualification for?

It is suited to those looking to apply the latest skills and knowledge in managing others and providing leadership and guidance in the workplace. This includes current team leaders, supervisors and managers looking to recognise and develop their management skills as well as those aspiring to their first management role. It is suitable for employees across all types of organisations.

There are no entry requirements for this qualification, candidates considering this qualification may have some experience in a management or supervisory role with no formal qualifications or they may have completed the Certificate III Frontline Management or other relevant qualification/s.

Skills & Outcomes

Skills and knowledge gained in the Cert IV will assist Frontline Managers to effectively contribute to the success of their organisation through ensuring that their teams deliver quality outcomes. More companies today are looking to sustainability leadership as a competitive core competency, so the Certificate IV (with a sustainable focus) provides not only the necessary skills for management but provides an integrated awareness of sustainability topics to give your career a lift.


Upon successful completion of this course participants will be awarded the nationally recognised qualification Certificate IV in Frontline Management (BSB40812).

Course Requirements

10 units of competency must be completed including 4 core units and 6 elective units.

Vocational Outcomes

Supervisor, Frontline Manager, Team Leader, Unit Leader or Co-ordinator.

Duration for training

The duration of a course depends greatly on you, the time you have to dedicate to the learning activities and assessments and the timeframe in which you want to complete the course.  All courses do have a maximum timeframe in which they need to be competed, however the minimum is set by you.

Competency Based Training & Assessment

Participants enrolled in training leading to either a statement of attainment or certificate are required to complete assessments to demonstrate competency.     Competency based assessment is the process of gathering evidence to confirm that participants can perform required skills and knowledge.  


No prior learning is required for this qualification..

More Information

Enquire today to find out how you can enrol by clicking on the "Enquire Now" button below.

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