Diploma of Business Administration (BSB50407)

Qualification Description

This qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team.

Job Roles 

• Administration Manager
• General Office Manager 
• Office Manager

Note: the minimum age of enrolment for this course is 18 years of age. 

Requiring 8 units for the qualification:

BSBPMG510A Manage projects 

This unit describes the performance outcomes, skills and knowledge required to manage a straightforward project or a section of a larger project. This unit addresses the management of projects including the development of a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learnt for application to future projects.

• Define project
• Develop project plan
• Administer and monitor project
• Finalise project Review project

BSBADM502B Manage meetings 

This unit describes the performance outcomes, skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.

• Prepare for meetings
• Conduct meetings
• Follow up meetings

BSBADM503B Plan and manage conferences 

This unit describes the performance outcomes, skills and knowledge required to plan, promote and coordinate conferences, ensuring follow up procedures are incorporated.

• Plan conference
• Promote conference
• Organise conference
• Coordinate conference proceedings
• Follow up conference proceedings

BSBADM504B Plan or review administration systems 

This unit describes the performance outcomes, skills and knowledge required to plan or review the requirements of effective administration systems and procedures for implementing, monitoring and reviewing the system.

• Plan or review administration systems
• Implement new or modified administration system
• Monitor administration system

BSBADM506B Manage business document design and development 

This unit describes the performance outcomes, skills and knowledge required to establish standards for the design and production of organisational documents and to manage document design and production processes to ensure agreed standards are met. 

• Establish documentation standards
• Manage template design and development
• Develop standard text for documents
• Develop and implement strategies to ensure the use of standard documentation
• Develop and implement strategies for maintenance and continuous improvement of standard documentation

BSBINN301A Promote innovation in a team environment 

This unit describes the performance outcomes, skills and knowledge required to be an effective and pro active member of an innovative team.

• Create opportunities to maximise innovation within the team.
• Organise and agree effective ways of working. 
• Support and guide colleagues.
• Reflect on how the team is working.

BSBMGT502B Manage people performance 

This unit describes the performance outcomes, skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management.

• Allocate work
• Assess performance
• Provide feedback
• Manage follow up

BSBWOR502A Ensure team effectiveness 

This unit describes the performance outcomes, skills and knowledge required to facilitate all aspects of teamwork within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating teamwork and actively engaging with the management of the organisation.

• Establish team performance plan
• Develop and facilitate team cohesion
• Facilitate teamwork
• Liaise with stakeholders