Certificate III in Asset Maintenance (Cleaning Operations) (PRM30104)
Qualification Description
This qualification will further develop your practical skills and knowledge in the appropriate use of chemicals and cleaning methods and techniques. You will learn how to monitor and maintain equipment supplies, and organise and monitor work duties to provide an effective and efficient service. Job Roles This course provides candidates with the skills, attributes and knowledge to be able to undertake job roles that may include:
- Domestic Cleaner or Commercial Cleaner.
Cleaners may specialise in particular areas of tasks, which may include:
- Carpet Cleaner,
- Hospital/Hostel Cleaner,
- Industrial Cleaner,
- Industrial Plant Cleaner,
- Window Cleaner, or
- Commercial Office Cleaner.
Note: the minimum age of enrolment for this course is 18 years of age.
19 units are required for the qualification (5 core unit and 14 electives):
PRMCL33B (Core) Plan for safe and efficient cleaning activities
- Assess the cleaning situation
- Assess hazards
- Assess work site security risk
- Select suitable work methods
PRMCL35B (Core) Maintain a cleaning storage area
- Maintain storage area
- Control and maintain stocks of equipment and chemicals
- Respond to emergency situations
PRMCL39A (Core) Support leadership in the workplace
- Contribute to team effectiveness
- Provide leadership within the team
PRMCMN201A (Core) Participate in workplace safety arrangements
- Follow workplace procedures for hazard identification and risk control
- Participate in arrangements for the management of occupational health and safety
- Follow emergency procedures in the workplace
PRMCMN301A (Core) Contribute to workplace safety arrangements
- Share information with the work group about occupational health and safety
- Encourage participative arrangements within a work group for the management of occupational health and safety
- Contribute to the organisation\'s procedures for identifying hazards and assessing risks and controlling risks
- Contribute to the organisation\'s procedures for providing OHS training
HLTFA301B (Elective) Apply first aid
- Assess the situation
- Apply first aid procedures
- Communicate details of the incident
- Evaluate own performance
HLTIN301B (Elective) Comply with infection control policy and procedures
- Follow infection control guidelines
- Identify and respond to infection risks
- Maintain personal hygiene
- Use personal protective equipment
- Limit contamination
- Handle, package, label, store, transport and dispose of clinical and other waste
- Clean environmental surfaces
PRMCC01A (Elective) Use hot water extraction
- Assess area to be cleaned
- Select equipment and chemicals
- Prepare work site
- Clean work site using hot water extraction
- Tidy work site
- Clean, safety-check and store equipment and chemicals
PRMCC03A (Elective) Use dry foam shampoo
- Assess area to be cleaned
- Select equipment and chemicals
- Prepare work site
- Clean work site using dry foam Method
- Tidy work site
- Clean, safety-check and store equipment and chemicals
PRMCL38A (Elective) Clean a food handling area
- Assess area to be cleaned
- Select equipment and chemicals
- Prepare self and work site
- Clean work site while maintaining food safety
- Replenish consumables and tidy work site
- Clean, safety-check and store equipment
PRMCL16B (Elective) Wash furniture and fittings
- Assess furniture and fittings to be cleaned
- Select equipment and chemicals
- Prepare work site
- Wash furniture and fittings
- Tidy work site
- Clean, safety-check and store equipment and chemicals
PRMCL01B (Elective) Maintain a hard floor surface
- Assess area to be cleaned
- Select equipment and chemicals
- Prepare work site
- Clean work site
- Tidy work site
- Clean, safety-check and store equipment and chemicals
PRMCL13B (Elective) Clean window coverings
- Assess items to be cleaned
- Select equipment and chemicals
- Prepare for cleaning
- Clean and refit window coverings
- Tidy work site
- Clean, safety-check and store equipment and chemicals
PRMCL14B (Elective) Maintain a \'Clean Room\' environment
- Assess area to be cleaned
- Select equipment and chemicals
- Prepare work site
- Clean work site
- Tidy work site
- Clean, safety-check and store equipment and chemicals
PRMCC07A (Elective) Perform basic stain removal
- Assess area to be spot cleaned
- Select equipment and chemicals
- Prepare work site
- Clean work site
- Tidy work site
- Clean, safety-check and store equipment and chemicals
PRMCL17B (Elective) Clean in a wet area
- Assess area to be cleaned
- Select equipment and chemicals
- Prepare work site
- Clean work site
- Replenish consumables and tidy work site
- Clean, safety-check and store equipment and chemicals
PRMCL04B (Elective) Maintain a carpeted floor
- Assess area to be cleaned
- Select equipment and chemicals
- Prepare work site
- Clean work site
- Tidy work site
- Clean, safety-check and store equipment and chemicals
PRMCMN202A (Elective) Provide effective client service
- Establish a working relationship with clients
- Identify client needs
- Deliver service to clients
- Provide effective client service on client premises
- Maintain personal presentation standards and present a professional image
- Promote the products and services of the organisation to potential and existing clients
- Present a positive company image using effective communication techniques
PRMCMN302A (Elective) Respond to client enquiries and complaints
- Identify nature and type of inquiry or complaint
- Research information relevant to inquiry or complaint
- Refer inquiries or complaints
- Communicate with clients and/or their agents to resolve issue
- Satisfy complex client needs
- Update relevant files and records
- Update policy and procedures where required
