Diploma of Retail Management (SIR50107)
Qualification Description
This qualification provides skills and knowledge required by those who hold or wish to hold higher management positions. It applies to those who are providing support to senior management in a larger retail or wholesale outlet or being responsible for the management of a retail store or wholesale outlet.
Job Roles
Individuals with this qualification are able to perform roles, such as:
- a key management role management in a large retail or wholesale business
- managing a small to medium retail group store or franchise outlet
- managing an independent retail store
- managing a wholesale outlet
Possible job titles include:
- store manager
- merchandise manager
- buyer
- sales manager
Note: the minimum age of enrolment for this course is 18 years of age.
Requiring 9 units (2 core units and 7 elective units) for the qualification:
2 core unit are:
SIRXFIN005A (Core) Manage operations to budget
This unit describes the performance outcomes, skills and knowledge required to control cost expenditure while managing the overall activities of a wholesale or retail operational area to budget.
- Control costs.
- Control budget.
- Propose expenditure.
- Maintain business accounting systems.
- Prepare business sales budgets.
- Set budget targets and monitoring mechanisms.
SIRXMGT005A (Core) Set strategic plans
This unit describes the performance outcomes, skills and knowledge required to develop strategic plans.
- Communicate and implement mission statement.
- Set objectives and targets.
- Develop action plans.
7 elective units are:
SIRXSLS008A (Elective) Develop a sales strategy
This unit describes the performance outcomes, skills and knowledge required to develop a sales strategy to underpin the attainment of targets within a marketing plan.
- Review existing sales strategy.
- Devise a sales strategy.
- Implement sales strategy.
SIRXSLS005A (Elective) Manage sales and service delivery
This unit describes the performance outcomes, skills and knowledge required to monitor, maintain and improve sales and service delivery. It involves market research, developing new markets and marketing products and services within the culture of the overall store policy.
- Monitor, maintain and improve sales and service delivery.
- Negotiate supply of goods.
- Establish customer requirements.
- Provide productive work environment.
SIRXSLS009A (Elective) Manage sales teams
This unit describes the performance outcomes, skills and knowledge required to manage a number of teams to achieve business objectives and optimal customer satisfaction with service and sales coverage.
- Review sales team performance and procedures.
- Manage sales team territory coverage.
- Organise sales staff according to legislative obligations.
- Monitor product or service price and cost structures.
- Monitor and reset sales team objectives.
BSBMGT516A (Elective) Facilitate continuous improvement
This unit describes the performance outcomes, skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements.
- Lead continuous improvement systems and processes
- Monitor and adjust performance strategies
- Manage opportunities for further improvement
BSBOHS501B (Elective) Participate in the coordination and maintenance of a systematic approach to managing OHS
This unit describes the performance outcomes, skills and knowledge required to effectively participate in the coordination and maintenance of a systematic approach to managing occupational health and safety (OHS) in the workplace. It includes strategies, policies and procedures necessary to systematically manage OHS and its evaluation to ensure that the workplace is, as far as is practicable, safe and without risks to the health of employees and others.
- Contribute to the strategic planning process
- Participate in the development of an OHS plan
- Support the implementation of the systematic approach to managing OHS
- Provide advice to key personnel and stakeholders
- Participate in monitoring OHS
- Participate in reviewing the management of OHS
BSBWOR501A (Elective) Manage personal work priorities and professional development
This unit describes the performance outcomes, skills and knowledge required to manage own performance and professional development. Particular emphasis is on setting and meeting priorities, analysing information and using a range of strategies to develop further competence.
- Establish personal work goals
- Set and meet own work priorities
- Develop and maintain professional competence
BSBPMG510A (Elective) Manage projects
This unit describes the performance outcomes, skills and knowledge required to manage a straightforward project or a section of a larger project. This unit addresses the management of projects including the development of a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learnt for application to future projects.
- Define project
- Develop project plan
- Administer and monitor project
- Finalise project Review project
