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TLI31610 Certificate III In Warehousing Operations

The Certificate III in Warehousing Operations is intended for people who want to learn how to coordinate goods for distribution to customers. They will learn how to use inventory systems to conduct stock counts and apply product knowledge to organise receivals and dispatches.

Career Opportunities

Forklift drivers - people who lift, stack and unstack articles and materials using diesel, electric, gas or petrol powered trucks equipped with fork attachments, load transport vehicles, or move raw materials and finished goods to processing or despatch areas of factories

  • Store persons - people who manage goods in and out, use inventory systems, perform stocktake and manage the supply and handling of goods
  • Packers - people involved in racking, stocktake, picking and packing of products for shipment and distribution to customers


Payment Options

18 units are required for this qualification: 2 core units are:    TLIF1001A (Core) Follow occupational health and safety procedures

  • Follow workplace procedures for hazard identification and risk control
  • Contribute to arrangements for the management of occupational health and safety
  • Complete occupational health and safety records

TLIL1001A (Core) Complete workplace orientation/ induction procedures

  • Identify major areas of the workplace in terms of functions, organisational structures and occupations
  • Organise and accept responsibility for own workload
  • Apply ethical practices
  • Receive and act constructively on personal feedback
  • Participate in identifying and meeting own learning needs
  • Plan and organise a personal daily routine

16 elective units are:

TLIA3015A (Elective) Complete receival/ dispatch documentation

  • Analyse order to identify work requirements to fill order
  • Follow workplace order documentation processes
  • Finalise documentation

TLIA3016A (Elective) Use inventory systems to organise stock control

  • Identify inventory and stock control systems in use in the workplace
  • Use re-order procedures to maintain stock levels
  • Organise cyclical stock counts and report discrepancies or variances
  • Produce reports on record keeping and inventory functions

TLIA3017A (Elective) Identify products and store to specifications

  • Identify and categorise products
  • Match products to locations based on specified criteria
  • Assist individuals to solve stock identification and location problems
  • Identify appropriate transfer and handling requirements
  • Contribute to continuous improvement

TLIA3018A (Elective) Organise dispatch operations

  • Plan and organise despatch operations
  • Organise the storage and despatch of stock
  • Complete documentation

TLIA3019A (Elective) Organise receival operations

  • Plan and organise receival operations
  • Organise the storage of stock
  • Complete documentation

TLIA3038A (Elective) Control and order stock

  • Maintain stock levels and records
  • Organise and administer stocktakes
  • Identify stock losses
  • Process stock orders
  • Follow up orders
  • Complete documentation

TLIA3039A (Elective) Receive and store stock

  • Take delivery of stock
  • Store stock
  • Rotate and maintain stock
  • Complete documentation

TLID2010A (Elective) Operate a forklift

  • Check forklift condition
  • Drive the forklift
  • Operate a forklift to handle loads
  • Monitor site conditions
  • Monitor and maintain forklift performance

  TLIE3004A (Elective) Prepare workplace documents

  • Plan workplace document
  •  Prepare workplace document
  •  Complete workplace forms

  TLIF3004A (Elective) Organise OH&S procedures in workplace

  • Use information about OH&S policies and procedures
  •  Identify and assess hazards
  •  Negotiate to control risks and resolve complaints about OH&S
  •  Institute risk management strategies

  TLIF3003A (Elective) Implement and monitor OH&S and safety procedures

  • Access information about OH&S and the workplace policies and procedures
  • Implement and monitor procedures for identifying and assessing hazards
  • Implement and monitor procedures for controlling risks
  • Plan and supervise housekeeping arrangements
  • Implement and monitor procedures for dealing with hazardous events

  TLIG3002A (Elective) Lead a workteam/ group

  • Participate in team/group planning
  • Manage and develop team/group performance
  • Participate in and facilitate the work team/group
  • Document and review work team/group tasks

  BSBCUS301A (Elective) Deliver and monitor a service to customers

  • Identify customer needs
  • Deliver a service to customers
  • Monitor and report on service delivery

  TLIO3016A (Elective) Apply and monitor workplace security procedures

  • Check and monitor personnel and goods entering the existing worksite
  • Carry out surveillance of work areas
  • Deal and write reports on security incidents emergencies
  • Complete required documentation

  TLIJ3002A (Elective) Apply quality standards

  • Work within a quality improvement system
  • Use quality improvement systems, tools and techniques

  BSBWOR301A (Elective) Organise personal work priorities and development

  • Organise and complete own work schedule
  • Monitor own work performance
  • Coordinate personal skill development and learning



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