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Certificate IV In Business Sales (BSB40615)

Course Code: BSB40615

The Certificate IV in Business Sales addresses the skill requirements of roles engaged on the organisational frontline, specifically around the building of successful customer relationships. In articulating the key dynamics of client interaction from a sales perspective, it promotes the competencies needed to plan and execute sales strategy, present with professionalism, network effectively, and manage sales performance.

Course Structure

The Certificate IV in Business Sales is delivered by expert trainers over a period of 12 months. Workshops involve participants in active discussion, problem-solving exercises, networking opportunities, and presentations related to performing at a high level in a sales role. Students can also choose to undertake the course online. Upskilled uses an online Learning Management System to manage the delivery, assessment and learning resources. The online program is conducted over a 12 month period through a blended learning approach of distance and online.


There are no formal prerequisites for this qualification.

Recognition Of Prior Learning (RPL)

RPL is available for each Unit of Competency based on relevant workplace experience, formal training, or other expertise. To apply for RPL, please submit documentation in portfolio form for evaluation by Upskilled assessors.


Assessment is through participation in the course as well as carrying out some workplace projects.

  • Recognition of Prior Learning/Credit Transfer
  • Written/Oral Questions
  • Written reports/ Case studies
  • Portfolio Assessments
  • Scenarios


Upskilled courses include detailed learning materials, assessments, and certification upon successful completion. Lunch, along with morning and afternoon tea are included for classroom courses, while online trainer support is included for online delivery.

Unit Outline

The course will address the following Units of Competency as identified in the National Business Services Training Package. All competencies must be successfully completed to attain the Certificate IV in Business Sales.

Core Units

  • Develop Work Priorities
  • Develop Product Knowledge
  • Establish Networks
  • Build Client Relationships and Business Networks
  • Coordinate Implementation of Customer Service Strategies
  • Address Customer Needs
  • Identify and Plan Sales Prospects
  • Present, Secure and Support Sales Solutions
  • Implement a Sales Plan
  • Make a presentation (Classroom only - replaced online by BSBOHS401)
  • Implement and monitor WHS policies, procedures and programs to meet legislative requirements (Online only)

Price And Payment Options

Option 1 – Save 15% Save 15% ($580) when paying upfront. Total course cost: $3,270

Option 2 - 24 Month Interest-free payment plan No deposit, no interest to pay for 24 months. Get started for just $38 a week! Total course cost: $3,850

Upskilled has teamed up with zipMoney to offer you flexible weekly, fortnightly or monthly interest free payment plans, allowing you start studying now without the financial burden!

For more information, or to enrol simply request a Free Information Pack or click on the "Enquire Now" button below.

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