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Certificate IV In Information Technology (ICT40115)

Course Code: ICT40115

The Certificate IV in Information Technology provides the vocational learning that individuals require to be competent across a broad range of general information and communications technology (ICT) contexts and to support small to medium enterprises (SMEs) requiring broader rather than more specialised ICT support.

Course Structure

This program has been created with a blend of vendor specific, vendor neutral and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery, assessment and learning resources. The program is conducted over a 12 month period through a blended learning approach of distance, online and teacher led workshops or webinars.

Pathways into the qualification


  • After achieving ICT30115 Certificate III in Information, Digital Media and Technology, or other relevant qualifications or units equivalent to the core of ICT30115
  • With demonstrated vocational experience in a range of work environments using a range of information technologies.

Recognition of Prior Learning (RPL)

Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.


Assessment is Summative and formative with set assignments, project work and questionnaires.


Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support and certification upon successful completion.

Unit Outline

The Online e-Learning course will address the following units of Competence from the National ICT15 Information and Communications Technology Training Package. All of these competencies must be successfully completed to gain Certificate IV in Information Technology (ICT40115)

The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/Continuous Improvement; and 4/ Service Delivery & Governance.

  • Contribute to copyright, ethics and privacy in an IT environment
  • Participate effectively in OHS communication and consultative processes
  • Implement and monitor environmentally sustainable work practices
  • Work and communicate effectively in an IT environment
  • Determine and confirm client business requirements
  • Install and manage a server
  • Install hardware to a network
  • Deploy software to networked computers
  • Install and configure virtual machines for sustainable ICT
  • Create network documentation
  • Create technical documentation
  • Identify and resolve client IT problems
  • Create a markup language document to specification
  • Write content for web pages
  • Design simple web page layouts
  • Transfer content to a website using commercial packages
  • Monitor traffic and compile website traffic reports
  • Use online learning tools
  • Develop detailed technical design
  • Relate to clients on a business level

Career Outcomes

This qualification suits people who require a wide range of knowledge and skills in basic networking, IT support, database development, programming and web development support; working safely and ethically in a sustainable work environment. Possible job titles relevant to this qualification include:

  • Computer technician
  • Customer support
  • Customer support professional
  • Information systems operator
  • PC support
  • Systems administrator
  • Systems support
  • Technical support
  • User support technician
  • Network operations technician

Further Study

Pathways from this qualification include:

ICT50115 Diploma of Information Technology or a range of other Diploma qualifications.

Price And Payment Options

Option 1 – Save 15% Save 15% ($580) when paying upfront. Total course cost: $3,270

Option 2 - 24 Month Interest-free payment plan No deposit, no interest to pay for 24 months. Get started for just $38 a week! Total course cost: $3,850

Upskilled has teamed up with zipMoney to offer you flexible weekly, fortnightly or monthly interest free payment plans, allowing you start studying now without the financial burden!

For further information about this course including enrollment details please click on the "Enquire Now" button below.

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