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Certificate III In Business

Course Overview

This qualification will give you a broad range of skills which can lead you down various career paths. This course may also be helpful if you are already in a position in business, providing technical advice and/or support to a team.

Career Pathways

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Word Processing Operator
  • Typist
  • Payroll Officer
  • General Clerk
  • Data Entry Operator
  • Customer Service Advisor

Units of Study

There are 12 units to be completed in this business qualification - one (1) core and 11 elective units in accordance with the packaging rules.


  • BSBWHS302A Apply knowledge of WHS legislation in the workplace


  • BSBCUS301B Deliver and monitor a service to customers
  • BSBDIV301A Work effectively with diversity
  • BSBFIA301A Maintain financial records
  • BSBADM311A Maintain business resources
  • BSBINM301A Organise workplace information
  • BSBINM302A Utilise a knowledge management system
  • BSBFLM306C Provide workplace information and resourcing plans
  • BSBINN301A Promote innovation in a team environment
  • BSBITU302B Create electronic presentations
  • BSBITU303A Design and produce text documents
  • BSBITU304A Produce spread sheets
  • BSBITU306A Design and produce business documents
  • BSBWOR301B Organise personal work priorities and development
  • BSBFLM312C Contribute to team effectiveness
  • BSBWRT301A Write simple documents
  • BSBWOR402A Promote team effectiveness
  • BSBCMM201A Communicate in the workplace
  • BSBCMM301B Process customer complaints
  • BSBFIA303A Process accounts payable and receivable
  • BSBWOR401A Establish effective workplace relationships

More Information

To find out more or to enrol simply request a Free Information Pack or click on the "Enquire Now" button below.

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