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CPP40307 Certificate IV In Property Services (Real Estate)

CERTIFICATE IV IN PROPERTY SERVICES (REAL ESTATE) (CPP40307)  

PLEASE READ

On completion of the CPP40307 Certificate IV in Property Services (Real Estate), participants will have acquired the knowledge and skill required to operate as a licensed estate agent. This includes knowledge and skill in areas related to the legal liability and responsibility of real estate agents, real estate accounting requirements, the management of client and agency relationships, the listing and sale of properties, property leasing, the conduct of auctions, property management, property appraisals and risk management. This course is packaged for students using units from the nationally accredited Property Services Training Package (CPP07).

  

ELIGIBILITY TO OBTAIN LICENCE

The completion of this course will satisfy the educational requirements for the issue of an real estate agent's licence.  

CREDITS AND EXEMPTIONS

RPL Recognition of Prior Learning (RPL) is an assessment process that assesses the individual\'s non-accredited training and informal learning to determine the extent to which that individual has achieved the required learning or competency outcomes. RPL is sometimes referred to as Recognition of Current Competence (RCC).  

STUDENT WITH DISABILITIES

Assistance is available for students with disabilities.  

CONTACT DETAILS

Phone: 02 9700 9333 or email shirley@thesalesmasters.com.    

JOB ROLES

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Property Services - Agency
  • Property Services - Operations
  • Property Services - Real Estate
  • Property Services - Stock and Station Agency
  • Property Services - Business Broking

Entry Requirement: the minimum age of enrolment for this course is 18 years of age.  

24 units are required for this qualification (5 core units and 18 elective units, plus one elective unit of choice from CPP07 Training Package).

CPPDSM4007A (CORE) IDENTIFY LEGAL AND ETHICAL REQUIREMENTS OF PROPERTY MANAGEMENT TO COMPLETE AGENCY WORK  

This unit of competency specifies the outcomes required to meet the core legal and ethical requirements associated with property management. This includes awareness of the legislation dealing with the leasing and management of property, the role and responsibility of agency personnel in property management, the recording of property management transactions and the completion of property management documentation.

  • Apply knowledge of property management.
  • Develop knowledge of property management process.
  • Handle money.
  • Identify roles and responsibilities of agency personnel in property management.
  • Use key register. (Certificate of Registration unit)

CPPDSM4008A (CORE) IDENTIFY LEGAL AND ETHICAL REQUIREMENTS OF PROPERTY SALES TO COMPLETE AGENCY WORK This unit of competency specifies the outcomes required to meet the core legal and ethical requirements associated with property sales. This includes awareness of the legislation relating to property sales, the role and responsibility of agency personnel in property sales, the administration of sales transactions and the completion of sales documentation.

  • Develop knowledge of property sales.
  • Develop knowledge of sales process.
  • Identify roles and responsibilities of sales personnel. (Certificate of Registration unit)

CPPDSM4009A (CORE) INTERPRET LEGISLATION TO COMPLETE AGENCY WORK This unit of competency specifies the outcomes required to source and interpret legislation affecting real estate operations. It includes identifying and applying statutory interpretation techniques, identifying and tracking changes to relevant real estate legislation and industry codes of conduct and maintaining appropriate records.

  • Identify legal principles and legislative requirements affecting real estate operations.
  • Interpret legislative requirements affecting real estate operations.
  • Identify changes to legislation and regulations affecting agency operations.
  • Comply with relevant industry codes.
  • Maintain records of legislation and industry codes.

CPPDSM4015A (CORE) MINIMISE AGENCY AND CONSUMER RISK This unit of competency specifies the outcomes required to minimise risk to all aspects of agency business and to consumers. It includes identifying potential risks to the agency and its clients, analysing the causes and potential impact of risks, and implementing agency policies and procedures to minimise risks to the agency and consumers.

  • Identify potential risks to agency and clients.
  • Analyse causes and potential impact of risks on agency, clients and other stakeholders.
  • Implement agency procedures and systems to minimise risk.
  • Implement agency procedures and systems to minimise consumer risk.

CPPDSM4080A (CORE) WORK IN THE REAL ESTATE INDUSTRY This unit of competency specifies the outcomes required to enable a new entrant to the industry to gain a basic understanding of the industry and work ethically and effectively in a real estate agency. This includes awareness of ethical and conduct standards, core functions of real estate agency operations, legislative and regulatory framework within which the industry operates and industry employment requirements.

  • Develop knowledge of estate agency operations.
  • Interpret and comply with legislative and agency requirements.
  • Model ethical practice.
  • Identify industry employment requirements. (Certificate of Registration unit)

CPPDSM4005A (ELECTIVE) ESTABLISH AND BUILD CLIENT-AGENCY RELATIONSHIPS This unit of competency specifies the outcomes required to establish, maintain and expand client-agency relationships to support the attainment of key agency business goals. It includes communicating effectively with clients, implementing the agency\'s approach to client service and client-agency relationship management strategies, implementing personal marketing strategies and building ongoing relationships with clients.

  • Communicate effectively with clients.
  • Implement client-agency relationship management strategies.
  • Implement agency client care and client service standards.
  • Implement personal marketing strategies.
  • Build ongoing relationships with clients.

CPPDSM4056A (ELECTIVE) MANAGE CONFLICT AND DISPUTES IN THE PROPERTY INDUSTRY This unit of competency specifies the outcomes required to use communication techniques to manage and resolve conflict and disputes in the property industry. It requires the ability to assess conflict or dispute situations, accurately receive and relay information, adapt interpersonal styles and techniques to varying social and cultural environments, and evaluate responses.

  • Assess conflict or dispute.
  • Negotiate resolution.
  • Evaluate response.

BSBLED401A (ELECTIVE) DEVELOP TEAMS AND INDIVIDUALS This unit covers the skills and knowledge required to determine individual and team development needs and facilitate the development of the workgroup.

  • Determine development needs
  • Develop individuals and teams
  • Monitor and evaluate workplace learning.

CPPDSM4003A (ELECTIVE) APPRAISE PROPERTY This unit of competency specifies the outcomes required to appraise the sale price range or rental value of all forms of property for listing purposes in line with client instructions, agency practice and legislative requirements. It includes researching the property, selecting appropriate methods to appraise the sale price range or rental value of property and preparing reports on the property appraisal. It does not address the formal valuation of property.

  • Research property.
  • Appraise sale price range or rental value of property for listing purposes.
  • Present information.

CPPDSM4018A (ELECTIVE) PREPARE AND PRESENT PROPERTY REPORTS This unit of competency specifies the outcomes required to recognise and analyse property styles and faults in order to assist clients to understand the condition of property prior to listing, leasing or refurbishment. This includes identifying different architectural and construction styles and their impact on the market value of property, using common building construction terms to describe key features of properties, explaining the impact of common building defects on marketing properties for sale or rent, conducting property inspections, presenting reports on the physical condition of properties, identifying costs and potential benefits of property improvements, and acting on subsequent client instructions. This is not expected to replace technical and expert advice nor represent financial advice.

  • Identify different architectural and construction styles and their impact on the market value of property.
  • Use common construction terms to describe key features of buildings.
  • Explain the impact of common building defects on the marketing of properties for sale or rent.
  • Inspect property.
  • Identify and communicate to clients the costs and benefits of property improvements.
  • Present property condition report and act on client instructions.

CPPDSM4012A (ELECTIVE) LIST PROPERTY FOR SALE This unit of competency specifies the outcomes required to list all types of property and businesses for sale. It includes prospecting for listings, establishing client requirements, planning and delivering property listing presentations, finalising listings for the sale of property, and recording and acting on client instructions. This unit does not address listings for property management or the actual marketing or sale of the property under an agency contract.

  • Prospect for property listings.
  • Establish client requirements.
  • Plan property listing presentation.
  • Deliver property listing presentation.
  • Prepare and execute agency agreement.
  • Record and act on instructions.

CPPDSM4013A (ELECTIVE) MARKET PROPERTY FOR LEASE This unit of competency specifies the outcomes required to market all types of property and businesses for lease. It includes planning, developing a marketing plan, preparing marketing materials, implementing marketing activities, and reviewing and reporting on marketing plans and activities.

  • Develop marketing plan for property.
  • Check marketing materials.
  • Implement marketing activities.
  • Review and report on marketing activities and plan.

CPPDSM4014A (ELECTIVE) MARKET PROPERTY FOR SALE This unit of competency specifies the outcomes required to market all types of property and businesses for sale. it includes planning, developing a marketing plan, preparing marketing materials, implementing marketing activities, and reviewing and reporting on marketing plans and activities.

  • Develop marketing plan for property.
  • Check marketing materials.
  • Implement marketing activities.
  • Review and report on marketing activities and plan.

CPPDSM4019A (ELECTIVE) PREPARE FOR AUCTION AND COMPLETE SALE This unit of competency specifies the outcomes required to prepare for an auction and complete the sale of property. It includes implementing the auction marketing plan, preparing auction documentation, confirming the reserve price with the seller, planning and implementing auction day procedures, and completing follow-up procedures after auction sale. The outcomes required to conduct an auction are addressed in CPPDSM4004A Conduct auction.

  • Implement auction marketing plan.
  • Prepare auction documentation.
  • Plan auction day procedures.
  • Implement auction day procedures.
  • Complete follow-up procedures after auction sale.

CPPDSM4004A (ELECTIVE) CONDUCT AUCTION This unit of competency specifies the outcomes required to conduct an auction. It includes conducting the auction in line with agency practice, ethical standards and legislative requirements. The outcomes required to prepare for the auction and complete follow-up procedures after the auction sale are addressed in CPPDSM4019A Prepare for auction and complete sale. Conduct auction.

CPPDSM4017A (ELECTIVE) NEGOTIATE EFFECTIVELY IN PROPERTY TRANSACTIONS This unit of competency specifies the outcomes required to manage effective negotiations in relation to the sale, lease or management of property. It includes establishing the needs and expectations of relevant parties, negotiating to achieve desired outcomes and managing potential and real disputes between parties.

  • Establish needs and expectations of relevant parties.
  • Negotiate with parties involved in property transactions to reach a desired outcome.
  • Manage potential and real disputes with parties to property transactions.

CPPDSM4022A (ELECTIVE) SELL AND FINALISE THE SALE OF PROPERTY BY PRIVATE TREATY This unit of competency specifies the outcomes required to sell and finalise the sale of all types of property by private treaty. It includes qualifying buyers, arranging for potential buyers to inspect listed properties, delivering effective sales presentations, submitting offers and negotiating property sale with sellers and buyers and maintaining communications with sellers and prospective buyers. It also includes monitoring the process between exchange of contracts and settlement for all types of property and businesses and preparing documentation for agency disbursements.

  • Qualify buyer.
  • Arrange property inspection for potential buyer.
  • Deliver effective sales presentation.
  • Submit offer and negotiate property sale.
  • Maintain communication with seller.
  • Manage contract to settlement.
  • Prepare documentation for agency disbursements.
  • Decide on future contact with prospects.
  • Maintain client relationships.

CPPDSM4010A (ELECTIVE) LEASE PROPERTY This unit of competency specifies the outcomes required to administer the leasing of all types of property. It includes screening tenant enquiries, conducting inspections, obtaining and reviewing tenancy applications, completing tenancy agreements or lease documentation, placing tenants in property and recording tenancy arrangements.

  • Screen tenant enquiries.
  • Undertake property inspection.
  • Obtain and review tenancy applications.
  • Complete tenancy documentation and place tenant in property.
  • Record tenancy arrangements.

CPPDSM4011A (ELECTIVE) LIST PROPERTY FOR LEASE This unit of competency specifies the outcomes required to list all types of property and businesses for lease. It includes implementing procedures for promoting agency's property management services, establishing client requirements, planning and delivering property listing presentations, finalising listings for the lease of property, and recording and acting on client instructions. This unit does not address listings for property sales or the actual marketing or lease of the property under an agency contract.

  • Promote agency's property management services.
  • Establish client requirements.
  • Plan property listing presentation.
  • Deliver property listing presentation.
  • Finalise property listing.
  • Record and act on instructions.

CPPDSM4016A (ELECTIVE) MONITOR AND MANAGE LEASE OR TENANCY AGREEMENT This unit of competency specifies the outcomes required to manage properties during the term of leases or tenancy agreements. It includes implementing the conditions of leases and tenancy agreements, responding to requests from tenants and landlords and managing the renewal and termination of leases and tenancy agreements.

  • Implement conditions of lease or tenancy agreement.
  • Respond to enquiries from tenants and landlords.
  • Plan for renewal of leases and tenancy agreements.
  • Manage renewals of leases and tenancy agreements.
  • Manage termination of lease or tenancy agreement on behalf of landlord.
  • Respond to termination of lease or tenancy agreement initiated by tenant.

CPPDSM4049A (ELECTIVE) IMPLEMENT MAINTENANCE PLAN FOR MANAGED PROPERTIES This unit of competency specifies the outcomes required to develop and implement a maintenance plan for all types of managed properties. It includes determining property maintenance requirements, establishing a property maintenance plan, establishing and maintaining a key register, monitoring the security of managed properties and implementing and reviewing the property maintenance plan.

  • Determine property maintenance requirements.
  • Develop property maintenance plan.
  • Establish key register.
  • Implement property maintenance plan.
  • Monitor security of managed properties.
  • Review property maintenance plan.

CPPDSM4006A (ELECTIVE) ESTABLISH AND MANAGE AGENCY TRUST ACCOUNTS This unit of competency specifies the outcomes required to establish and manage trust accounts in an agency context. It includes reviewing agency accounts for compliance with trust account requirements, establishing and managing trust accounts, maintaining records of trust transactions, and monitoring and reviewing trust accounts.

  • Review agency trust accounts for compliance with trust account requirements.
  • Establish and maintain trust accounts.
  • Manage and control trust accounts.
  • Monitor and review trust accounts.
  • Authorise and verify trust accounts.

BSBSMB406A (ELECTIVE) MANAGE SMALL BUSINESS FINANCES This unit describes the performance outcomes, skills and knowledge required to implement, monitor and review strategies for the ongoing management of a small business's finances. It also includes day to day financial management of the small business. Specific legal requirements apply to the management of a small business.

  • Implement financial plan
  • Monitor financial performance

BSBRKG304B (ELECTIVE) MAINTAIN BUSINESS RECORDS This unit describes the performance outcomes, skills and knowledge required to maintain the records of a business or records system in good order on a day to day basis.

  • Collate business records
  • Update business or records system
  • Prepare reports from the business or records system



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